Scope

This report concerns the Everguide Android Navigator App (Version 3.0.0) of the project everguide Indoor-Navigation.

The assessment is based on § 12b of the Disability Equality Act (BGG) in conjunction with the Accessibility Information Technology Ordinance (BITV 2.0). The applicable standard is EN 301 549 V3.2.1, Chapter 11 (Software).

Status of Compliance with Requirements

The Everguide Android App is partially compliant with BITV 2.0 / EN 301 549.

The app provides basic operability via TalkBack, an alternative arrow view with acoustic signals for visually impaired users, as well as localizations in 18 languages. However, there are limitations regarding text size adjustment, orientation, keyboard operability, and contrasts.

Summary of Evaluation Results

CriterionDescriptionStatus
11.1.1.1Non-text content (WCAG 1.1.1)Partially fulfilled
11.1.3.4Orientation (WCAG 1.3.4)Partially fulfilled
11.1.4.3Contrast (WCAG 1.4.3)Partially fulfilled
11.1.4.4Text size adjustment (WCAG 1.4.4)Partially fulfilled
11.2.1.1Keyboard / Assistive Input (WCAG 2.1.1)Partially fulfilled
11.3.1.5Readability / Simple Language (WCAG 3.1.5)Partially fulfilled

Measures Already Implemented

MeasureStatus
TalkBack operability of the appImplemented
Arrow view as an alternative to map navigationImplemented
Acoustic signals for navigation hintsImplemented
18 language localizations including RTL (Arabic, Farsi)Implemented
Design4all concept for understandable German textsImplemented

Non-Accessible Content

The following content is currently not fully accessible:

Map View

The map view is not usable for blind and severely visually impaired individuals. The visual map representation cannot be read by assistive technologies.

Accessible Alternative — The app offers a special arrow view with acoustic signals that allows for complete navigation without the map view. This view is automatically activated when TalkBack is turned on.

Text Size Adjustment

When increasing the system font size, display issues occur with some elements. Texts may be cut off or displayed overlapped.

Orientation

The app cannot be used in landscape mode in all views.

Disproportionate Burden — The limitation to portrait mode is technically conditioned during active navigation, as the map and arrow views are optimized for portrait display.

Keyboard Operability

Operation via an external keyboard is not consistently available.

Accessible Alternative — Full operation of the app is possible via TalkBack gestures. The use of an external keyboard in a mobile navigation app does not correspond to the expected user behavior.

Color Contrasts

The contrast ratios of some decorative elements (e.g. progress indicator in onboarding) as well as non-adjustable elements from third-party libraries (watermarks and copyright notices in the map view) do not meet the minimum requirements of conformity level AA.

Simple Language

Currently, there is no setting for simple German language. However, all German texts are designed to be easily understandable according to the Design4all concept.

Creation of this Statement

This statement was created on April 7, 2026.

The assessment is based on a self-assessment using manual tests (TalkBack) and automated tools (Accessibility Scanner, Android Lint) against the requirements of EN 301 549 V3.2.1 Chapter 11.

Feedback and Contact Information

If you notice any deficiencies regarding the accessibility design of the app, please feel free to contact us:

Dr. Ilja Radusch
Email: hello@barrierefrei-navigieren.de

We strive to respond to all feedback within six weeks.

Mediation Procedure

There is a mediation office at the Federal Government Commissioner for the Affairs of Persons with Disabilities according to § 16 BGG. The mediation office is tasked with resolving disputes between persons with disabilities and public authorities of the federal government regarding accessibility in IT out of court.

The mediation procedure is free of charge. No legal representation is required.

If you believe that we have not adequately addressed your feedback, you can contact the mediation office:

Mediation Office under the Disability Equality Act
at the Federal Government Commissioner for the Affairs of Persons with Disabilities
Mauerstraße 53
10117 Berlin

Phone: +49 (0)30 18 527-2805
Email: info@schlichtungsstelle-bgg.de
Website: www.schlichtungsstelle-bgg.de